2026 IEEE 12th Information Technology International Seminar (ITIS)
Denpasar, Bali, Indonesia · Truntum Kuta Hotel Bali
The Impact of Explainability Cues on Human Trust Calibration and Fact-Checking Effort in Large Language Model Interfaces
Presented at the 2026 IEEE 12th Information Technology International Seminar. Using multiple linear and binary logistic regression on 1,000 human-AI interaction sessions across leading LLM architectures, the study identified a “Citation Paradox”: inline citations raised subjective trust while reducing both the likelihood and duration of independent fact-checking. High AI confidence displays further deterred verification, generic disclaimers had no effect, and epistemic hedging reduced over-trust across all digital-literacy levels. The authors translate this into UI/UX guidance: dynamic epistemic hedging over static disclaimers, confidence metrics limited to deterministic queries, and progressive disclosure of citations so users actually process the source.



